International Orders are now available!
We handle each international order case by case, below shows the process how we handle each international order case.
The Process:
- Please send us the item(s) you are interested in ordering by filling the below contact form or by email info@istiklallibrary.com
- We will send you back a quote for the item(s) along with the shipping rate (depending on your country of residence).
- If and when the quote is accepted, we will send you a payment link to pay for the order via credit card or Apple Pay, using our payment gateway service provider MontyPay.
- After the payment is made, please send us your details (name, complete address and telephone number) to prepare the shipment.
- Once the shipment has been dispatched, we will share its tracking number.
All international orders adhere to the below terms, our Terms of Service and our Return and Refund Policy.
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International Orders Terms and Conditions
Effective Date: June 1st, 2024.
1. Acceptance of Terms
By placing an international order with Istiklal Library Co., you agree to abide by the following terms and conditions. These terms are applicable solely to international orders and are in addition to our standard terms and conditions.
2. Orders and Payment
- All international orders must be prepaid in full prior to shipping.
- For international orders, we accept payments via Credit Card (Visa, Mastercard and Apple Pay) using our payment gateway service provider MontyPay.
- Prices are subject to change without notice, and we reserve the right to correct pricing errors at any time, even at the time of placing an order with us.
3. Shipping and Delivery
- International shipping costs will be calculated based on the delivery location and order weight.
- Delivery times vary depending on the destination country and shipping method selected. Estimated delivery times are provided upon our communication with the recipient.
- Istiklal Library Co. is not responsible for any customs duties, taxes, or import fees that may be incurred upon delivery. These charges are the sole responsibility of the recipient.
4. Product Availability
- While we strive to ensure product availability, some items may be out of stock or discontinued at the time of making an order. We reserve the right to cancel orders for such items.
5. Returns and Refunds
Under no circumstances do we accept returns or issue refunds for international orders. This policy includes, but is not limited to, situations involving product dissatisfaction, change of mind, damage or defects, or any other reason. All sales are final for international orders.
We will test each product sold internationally and will make sure they are working properly prior to shipping.
6. Limitation of Liability
- Istiklal Library Co. shall not be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the international order process, including, but not limited to, damages for loss of profits, data, or other intangibles.
7. Governing Law
- These terms and conditions shall be governed by and construed in accordance with the laws of The Hashemite Kingdom of Jordan, without regard to its conflict of law principles.
8. Contact Information
- For any questions or concerns regarding your international order, please contact our customer service team at info@istiklallibrary.com,
- WhatsApp at +962787882000.